Shipping costs vary depending on the product and location. For accurate rates, use the “Calculate Shipping” button on each product page. Free shipping is only available for select products. Free shipping is offered on a select number of items only. Where eligible, this will be displayed when you check the Calculate Shipping.
Want to know about our Returns Policy? Read more here.
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via email to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the email address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@proactiverecovery.com.au.
Please note that our store is set up for shipping within Australia.
If you are located outside of Australia, please contact our customer service team and we can arrange an international shipping quote for you. If you are happy with our shipping quote we will prepare an order and payment through our secure online payment gateway.
Please be aware that our products are made specifically for the Australian market. This means that they require a 240V electrical system to function correctly.
Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.
For information relating to damages please see our Returns Policy.
At Proactive Recovery, we are dedicated to providing our customers with the best products and shopping experience for all their sports and muscle recovery needs.
Here are just a few reasons why you should choose us for your next purchase:
Thank you for considering us for all your sports and muscle recovery needs. Let us help you take your performance to the next level.
Shipping costs vary depending on the product and location. For accurate rates, use the “Calculate Shipping” button on each product page. Free shipping is only available for select products. Free shipping is offered on a select number of items only. Where eligible, this will be displayed when you check the Calculate Shipping.
Want to know about our Returns Policy? Read more here.
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via email to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the email address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@proactiverecovery.com.au.
Please note that our store is set up for shipping within Australia.
If you are located outside of Australia, please contact our customer service team and we can arrange an international shipping quote for you. If you are happy with our shipping quote we will prepare an order and payment through our secure online payment gateway.
Please be aware that our products are made specifically for the Australian market. This means that they require a 240V electrical system to function correctly.
Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.
For information relating to damages please see our Returns Policy.
At Proactive Recovery, we are dedicated to providing our customers with the best products and shopping experience for all their sports and muscle recovery needs.
Here are just a few reasons why you should choose us for your next purchase:
Thank you for considering us for all your sports and muscle recovery needs. Let us help you take your performance to the next level.
